On Monday afternoon (7th October) my father aged 98 fell in Waitrose car park and I wanted to thank the two kind ladies who helped dad by providing head support and warm blankets and the staff of Waitrose who re-directed traffic, provided a wheelchair, foil blankets and much needed support. I would also like to thank the off duty paramedic who appeared on the scene, checked dad out and reassured us.

I must say that today’s kindness has restored my faith in human nature. Very many thanks to you all.

Penny Comley (Ross-on-Wye)